Good standing – Mobilpont

The B1-Mobilpont Kft. / ROVER Ltd. warranty for the devices sold by

I. General rules

The warranty does not affect the consumer’s statutory rights, in particular but not limited to the rights to accessories, product warranty and damages.

The rights arising from the guarantee can be exercised by means of a guarantee voucher, which cannot be made conditional on the consumer returning the opened packaging of the consumer goods. The validity of the guarantee shall not be affected by the irregular issue of the guarantee voucher or by the failure to make the guarantee voucher available to the consumer.

If the guarantee voucher is not given to the consumer, the conclusion of the contract shall be deemed to have been proved even if the consumer presents a receipt or invoice proving payment of the consideration. In this case, the rights arising from the guarantee may be enforced by means of proof of payment (e.g. a receipt).

The guarantee period starts on the date of delivery of the consumer goods to the consumer or, if the installation is carried out by the undertaking or its agent, on the date of installation, the date of which is recorded on the guarantee voucher.

The time limit for enforcing a warranty claim starts from the date of performance of the contract between the parties, i.e. the date of delivery of the consumer goods to the consumer or the date of their installation, and lasts for the period indicated on the label, depending on the price of the product.

The consumer must notify the business of the defect without delay after discovering it. In the case of a contract between a consumer and a business, a lack of conformity notified within two months of the discovery of the lack of conformity shall be deemed to have been notified without delay. The consumer is liable for any damage resulting from the delay in notification.

If the consumer goods are repaired, the duration of the guarantee is extended from the date on which the goods were delivered for repair by the time during which the consumer could not use the goods as intended because of the defect.

In the event of a consumer dispute, the consumer can initiate proceedings at any conciliation body run by the county (capital city) chambers of commerce and industry.

II. Standstill rules

Within the framework of the warranty, the consumer can choose to have the warranty applied:

require repair or replacement, unless the chosen warranty claim is impossible to meet or would result in disproportionate additional costs for the trader compared to another warranty claim, taking into account the value of the service in its good condition, the seriousness of the breach of contract and the harm caused to the consumer by the performance of the warranty;
may request a proportionate reduction in the consideration (price of the product), have the defect corrected by the company itself or have it corrected by another party at the company’s expense, or

Repair and replacement rules

The consumer may also, at his or her choice, submit his or her request for repair directly to the place of establishment of the business, any premises, branches or repair service indicated by the business on the guarantee voucher.

a) The undertaking must endeavour to carry out the repair or replacement within a maximum of fifteen days.

If the repair or replacement takes longer than fifteen days, the undertaking must pay the costs of the repair or replacement no later than the 15th day after the date of the repair or replacement. The business must inform the consumer of the expected duration of the repair or replacement by the 15th day. The information shall be provided, subject to the consumer’s prior consent, by electronic means or by any other means capable of evidencing receipt by the consumer.b) The limitation period for the duration of the guarantee shall be calculated from the time of delivery of the product to the consumer or the time of putting into service (if this has been carried out by the distributor or his agent), which shall determine the duration of the guarantee referred to above. A defect is not covered by the guarantee if its cause occurs after the product has been handed over to the consumer, for example if the defect is due to incorrect installation (unless the installation was carried out by the distributor or his agent or if the incorrect installation is due to a fault in the instructions for use and handling), misuse, incorrect storage, incorrect handling, damage to the product, damage to the elements, natural disasters.In the case of a defect covered by the warranty, the consumer may refer to the following laws and regulations on warranty and guarantee: Government Decree 151/2003 (IX. 22.) – Civil Code No. 685Article 151.151.1, Art.

The B1-Mobilpont Kft. / ROVER Ltd. warranty for devices serviced by

THE WARRANTY APPLIES ONLY AND EXCLUSIVELY TO THE PARTS WE PROVIDE AND REPLACE.

We would like to inform our customers that in the case of paid repairs, the 249/2004. (VIII.27.) According to the Government Decree, for repairs with a gross value of HUF 20.000 and above, we provide a 6-month mandatory warranty on the repaired defect (part). For repairs with a gross value of HUF 20.000, our service provides a voluntary warranty of 1 month.
The warranty period shall begin upon delivery of the equipment to the Customer or his agent after the service has been performed.
If the appliance is not under warranty, the service will inspect it and quote for the necessary repair. If the customer does not accept the offer and asks for the appliance to be returned without repair, an inspection fee will be charged. If the offer is accepted, the inspection fee is waived.
Please note that damage not detected at the time of receipt (soaking, repairs or software interventions by unprofessional or unauthorised persons, or certain mechanical damage) and the lack of their recording does not exclude their existence at the time of receipt. If such damage is discovered during the servicing process, the repair will be refused and we reserve the right to withdraw the guarantee of the appliance, with the consequent payment of the inspection fee.
Devices that have suffered mechanical damage, even if no external damage is visible and the device is functional, may become inoperable during a software update due to damage to internal – integrated circuits. In this case, a replacement of the component will be necessary and will be charged. In such cases, the device may become completely inoperable.
The memory contents of the device may be damaged or lost during the service procedure. B1-Mobilpont Kft. / Rover Kft. does not assume any liability! An exception to this is if the customer has expressly requested that the data be backed up.
B1-Mobilpont Ltd./ Rover Ltd. or its agent shall have the right of use of the equipment accepted for repair. If the customer does not return the repaired appliance after 90 calendar days from the date of issue, B1-Mobilpont Kft. / Rover Ltd. shall be entitled to use the repaired equipment for its own purposes or to sell it commercially and to settle its outstanding claims from the proceeds by enforcing the lien.
The customer will be issued the device accepted for repair upon presentation of a copy of the receipt. If the appliance is taken over by a representative, a proper power of attorney and an identity card must be presented.
We are not responsible for any accessories left on the premises (e.g. memory card, SIM card, case, foil, etc.).
In the case of incorrect or incorrectly entered screen lock or password, we do not guarantee the data and, due to the impossibility of testing, the replaced parts!
In the case of motherboard repairs and major interventions, there is a chance that hidden faults may occur that cannot be detected beforehand, but may only be discovered during the repair.
When repairing leaking appliances, there may be other hidden defects or the repaired parts may fail again. These are not covered by warranty.
For parts brought in by B1-Mobilpont Kft. / Rover Kft. does not assume any form of liability.